Falabella’s diversity and inclusion policy

What: The retailer announces the launch of its “LGBT+ y Aliad@s” community to commemorate LGBT+ Pride Month, and to be launched at Falabella Financiero Chile, Peru and Colombia. Sodimac Chile and Peru, and Falabella Retail Peru and Chile.

Why is it important: Falabella’s diversity and inclusion policies includes providing equal benefits for all employees, giving educational talks on unconscious bias, implementing a gender transition protocol and appointing a sponsor for gender issues, sexual diversity and people with disabilities.

A workshop that aims to train 3,000 employees will be held end of June, and a training program for 180 leaders is being promoted within 45 Falabella Retail, Sodimac, Banco Falabella and Tottus stores, in order to transform the company’s culture to become more inclusive and embrace diversity. 

The company’s inclusion and diversity policy also includes a complementary insurance policy that covers gender transition, including psychological support, hormone treatment and surgery; an integrity channel to submit appropriate complaints; a gender transition protocol; and promises the same marriage benefits to its employees with a civil union partner.

Falabella has been a member of Pride Connection Chile since 2019 (a network promoting inclusive working and linking 80 Chilean companies to attract LGBT+ talents). The company scored B+ in 2020.