International Association of Department Stores

Founded in 1928, the IADS is the only expert body specialising in the department store retail format in the world.

IADS Members

El Salvador

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April 19, 2023
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El Salvador

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China

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April 19, 2023
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China

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New York City

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April 19, 2023
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New York City

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Turkey

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April 19, 2023
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Turkey

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Germany

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April 19, 2023
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Germany

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Venezuela

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April 19, 2023
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Venezuela

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United Arab Emirates

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April 19, 2023
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United Arab Emirates

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Spain

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Spain

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Mexico

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April 19, 2023
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Mexico

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Chile

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April 19, 2023
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Chile

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France

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April 19, 2023
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France

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UK

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April 19, 2023
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UK

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Hong Kong

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April 19, 2023
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Hong Kong

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Denmark

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April 19, 2023
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Denmark

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Switzerland

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April 19, 2023
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Switzerland

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Thailand

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April 19, 2023
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Thailand

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What is IADS

The International Association of Department Stores (IADS) is the only expert body specialising globally in the department store retail format. Consisting of leading department store members around the globe, the Association acts as an international network, facilitating exchange and communication between members. It also conducts research to address department stores' current challenges and provide actionable insights for its members.

Together, the IADS members, all key players in their respective markets, create a landscape of various business models and cultures and represent more than €41bn cumulated annual turnover, achieved through more than 563 stores with 257,000 associates in 32 countries.

Member News

Member News

El Corte Inglés names new Sfera managing director and reorganises fashion

Modaes
Nov 2026
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El Corte Inglés names new Sfera managing director and reorganises fashion

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What: El Corte Inglés has put a new managing director, hired four months ago from Karl Lagerfeld, in charge of Sfera, its fashion chain of more than 500 stores, while reorganising the group's fashion division.

Why it is important: El Corte Inglés is rebuilding its fashion organisation around executives from fast fashion and international brands, as fashion becomes the group's main growth driver.

El Corte Inglés has hired Paula Jiménez Tamayo as managing director of Sfera. She joined four months ago from Karl Lagerfeld, where she spent seven years and rose to vice president of sales. She started at Inditex, with more than seven years at Tempe, before moving to Mango and then Converse in the Netherlands.

Sfera turned twenty-five in 2026 and is the group's main fashion brand, the only one with an independent distribution network. At the close of FY2025 it had 547 stores: 167 owned, 309 franchised and 71 corners inside El Corte Inglés. It operates in around twenty countries, mainly in Latin America, Asia, Europe and the Middle East.

The appointment coincides with a reorganisation of the fashion area. Elena Lazcanotegui now leads external and own women's brands as a single unit. She reports to Laura Moreno, head of home and fashion purchasing, alongside the men's, children's, intimates and swimwear, and Sfera directorates.

Fashion sales reached €5,882 million in FY2025. The group posted consolidated revenue of €17,247 million, up 1.14%, and net profit of €628 million, up 22.8%.

IADS Notes: The Sfera appointment follows a run of management changes at El Corte Inglés under chairperson Cristina Álvarez. In March 2026 the commercial side was reshuffled: Enrique Hidalgo was promoted to sales management director, a new country manager was named for Portugal and the purchasing department was split (Modaes, March 2026). In June, Javier Catena returned as CEO, the seventh leadership change in recent years, with every business unit now reporting to him (Modaes, June 2026). Fashion is the division being reinforced. Fashion sales rose 3.1% in FY2025-26 and the segment is described as a key growth driver, alongside a €3 billion investment plan through 2030 (Press Release, June 2026). Sfera is the group's main international vehicle. It closed FY2024 with 529 stores, owned in core markets and franchised abroad, and was preparing to launch its renovated format in Mexico. Its store and expansion strategy has been led by Ángela Goitia since late 2023 (Modaes, November 2025).

Member News

El Palacio de Hierro returns to profit growth with an 18% rise in third-quarter net income

Modaes
Oct 2026
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El Palacio de Hierro returns to profit growth with an 18% rise in third-quarter net income

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What: El Palacio de Hierro’s third-quarter net income rose 18.1% to 383 million Mexican pesos on revenue up 7.2%, after a year of declining profitability.

Why it is important: Digital sales are growing more than twice as fast as total revenue while the margin holds steady, so the group’s omnichannel investment is adding volume without eroding profitability.

El Palacio de Hierro, one of the largest department store groups in Latin America, returned to profit growth in the third quarter of 2026 after a year of declining profitability. Revenue for the quarter reached 13.957 billion pesos (666 million euros), and the margin was unchanged from a year earlier at 34.6%.

Operating income rose 6.5% to 838 million pesos (40 million euros), a slower pace than net income. Digital sales grew 17.5% year on year, according to company data.

Over the first nine months of 2026, revenue reached 42.606 billion pesos (2.0359 billion euros), up 5.5%. Retail sales, which make up the bulk of the business, grew 4.7%, while the margin was virtually unchanged at 34.5%.

Despite the stronger third quarter, year-to-date profitability remains below 2025 levels. Net income for the nine months totalled 1.648 billion pesos (78.7 million euros), down 4.22%, and operating income fell 5% to 3.156 billion pesos (150.8 million euros).

IADS Notes: The third-quarter rebound reverses the first-half trend, when sales rose 4.65% but net income fell 9.46%, with second-quarter net income down 3.56% (Modaes, August 2026). Across the region, the five largest Latin American department store groups grew combined first-half revenue by just 2.3%, against 7% a year earlier, with El Palacio de Hierro's profit down 3.5% while Liverpool's rose 25.3% (Modaes, September 2026). The third quarter turned that comparison around: Liverpool grew revenue by 2.2% and widened its gross margin to 42.8%, but its net profit fell 14.5% under Nordstrom acquisition accounting (as Modaes reported in October 2026). El Palacio de Hierro's digital growth has eased from the 22% recorded over 2025 (Modaes, March 2026) but still far outpaces total revenue. It is backed by an omnichannel programme that includes an e-concession model for digital luxury, fast delivery and new payment options (Fashion Network, May 2026).

El Palacio de Hierro returns to profit growth with an 18% rise in third-quarter net income


Member News

Falabella now operates in all 16 regions of Chile

Press Release
Oct 2026
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Falabella now operates in all 16 regions of Chile

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Oct 2026
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What: With its new 2,800 m² store in Coyhaique, Falabella now operates in every region of Chile and has completed its three planned southern openings for 2026.

Why it is important: The opening shows how a store with Click & Collect can bring a full online catalogue to cities too small for a traditional department store.

Falabella has officially inaugurated its Coyhaique store, located at Arturo Prat 451 in the city centre, which began receiving customers on 29 September. The ceremony was attended by Minister of Labour and Social Security Tomás Rau, Coyhaique mayor Carlos Gatica and regional presidential delegate Luz María Vicuña, alongside unions and local organisations.

The store carries clothing, footwear, technology and home goods, and offers self-checkout and Click & Collect for orders placed on falabella.com. It has created more than 100 jobs; a recruitment fair held in May with the municipality drew more than 500 interested candidates. Corporate General Manager Tomás Platovsky described the opening as a way to bring the company's omnichannel offer to the Aysén Region and to build long-term ties with the community.

The Víctor Domingo Silva School of Coyhaique has also joined Haciendo Escuela, Falabella's 57-year-old programme supporting schools across the country.

Coyhaique follows openings in Angol in July and Linares in August; the resulting physical network now works alongside Falabella's digital ecosystem to reach customers across the country.

IADS Notes: Coyhaique completes a southern rollout that began in Angol, where Falabella opened an 1,800 m² apparel-led store in July, bringing its Chilean network to 46 stores and offering the full falabella.com catalogue through Click & Collect (Press Release, July 2026). Linares followed with a larger store of more than 4,300 m², 95 jobs and the same link to the online catalogue (Press Release, September 2026). The three openings are part of a $900 million investment plan for 2026, 40% above the previous year, which set aside $113 million for 17 new stores across Chile, Peru and Mexico (Modaes, January 2026). The expansion runs against the department store contraction seen in most developed markets: Latin America's five largest groups, Falabella among them, grew revenue 10% and profit 48% in 2025 by combining retail with banking, credit, shopping centres and logistics (The Robin Report, September 2026).

Falabella now operates in all 16 regions of Chile

Stay Ahead with Exclusive Insights

Every week, we make a selection of the most relevant news for department store leaders and teams. While the content is reserved to our members, you are welcome to join our community and know what the conversation is all about.

FAQs

Are there other department store associations in the world?
There are several department store associations. The International Association of Department Stores (IADS) is the only expert body in the world that specializes in the department store retail format.
What does IADS stand for?
IADS stands for International Association of Department Stores.
What is IADS?
The International Association of Department Stores is an expert body with an international network of leading department stores that connects decision-makers of member organisations, offers relevant and tangible value through actionable insights backed by research, and addresses our member’s needs on a one-to-one basis.
Why is there a department store association?
In a retail world saturated with information, where the industry players are facing many challenges in their individual markets: digital competition, social changes, sustainability concerns and deep changes in consumption patterns, it is crucial to facilitate the communication and the exchanges between department stores of the world. The Association provides its members with a number of activities allowing them to share retail management experience and best practices.
What are IADS’ missions?
The Association, both through its activities and own expertise, is a valuable resource for its members. Activities range from research to addressing pressing topics in retail. The three objectives of IADS are:

• To create an international network between members.
• To provide actionable insights.
• To address member’s questions and concerns on a one-to-one basis.
• To achieve those objectives, the IADS acts at different levels and aims to be operational through:
• Transformative meetings with members.
• Focused market knowledge.
• The promotion of exchange and future orientation.

IADS is a credible department store body operating as a think-tank that has a deep understanding of what industry players are facing today due to its close working relationships to its members and its wide and diverse retail network.
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