International Association of Department Stores

Founded in 1928, the IADS is the only expert body specialising in the department store retail format in the world.

IADS Members

El Salvador

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April 19, 2023
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El Salvador

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China

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April 19, 2023
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China

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New York City

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April 19, 2023
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New York City

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Turkey

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April 19, 2023
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Turkey

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Germany

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April 19, 2023
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Germany

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Venezuela

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April 19, 2023
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Venezuela

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United Arab Emirates

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April 19, 2023
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United Arab Emirates

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Spain

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April 19, 2023
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Spain

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Mexico

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April 19, 2023
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Mexico

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Chile

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April 19, 2023
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Chile

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France

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April 19, 2023
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France

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UK

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April 19, 2023
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UK

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Hong Kong

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April 19, 2023
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Hong Kong

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Denmark

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April 19, 2023
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Denmark

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Switzerland

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April 19, 2023
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Switzerland

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Thailand

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April 19, 2023
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Thailand

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What is IADS

The International Association of Department Stores (IADS) is the only expert body specialising globally in the department store retail format. Consisting of leading department store members around the globe, the Association acts as an international network, facilitating exchange and communication between members. It also conducts research to address department stores' current challenges and provide actionable insights for its members.

Together, the IADS members, all key players in their respective markets, create a landscape of various business models and cultures and represent more than €41bn cumulated annual turnover, achieved through more than 563 stores with 257,000 associates in 32 countries.

Member News

Member News

Fitch revises El Corte Inglés outlook to 'BBB' and assigns a stable outlook

Modaes
Jun 2026
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Fitch revises El Corte Inglés outlook to 'BBB' and assigns a stable outlook

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Jun 2026
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What: Fitch upgrades El Corte Inglés’ credit rating to BBB with a stable outlook, citing strong financial performance, diversification, and robust asset base.

Why it is important: The upgrade highlights how financial discipline, diversification, and asset optimisation can drive resilience and investor confidence for legacy retailers.

Fitch has upgraded El Corte Inglés’ credit rating to BBB with a stable outlook, recognising the group’s strong market position, diversified business model, and robust financial flexibility. The rating agency’s decision is underpinned by El Corte Inglés’ solid performance in FY2025–26, with net profit up 22.8%, double-digit growth in results, and the lowest debt levels in two decades. The company’s virtually unencumbered real estate portfolio, valued at €15.7 billion, and ample liquidity provide significant financial flexibility for future investments and shareholder returns. Fitch’s outlook assumes continued dividend distribution, increased capital expenditures, and disciplined financial management, even as the company prepares for potential share repurchases. The group’s €3 billion investment plan through 2030, focused on store modernisation, digital transformation, and logistics innovation, further reinforces its long-term resilience and competitiveness. These developments position El Corte Inglés as a benchmark for sustainable growth and investor confidence in the evolving European retail landscape.

IADS Notes: Fitch’s upgrade of El Corte Inglés’ credit rating to BBB with a stable outlook reflects the group’s robust financial health, strong market position, and successful transformation strategy. The rating agency highlights the company’s solid performance in FY2025–26, with net profit up 22.8%, double-digit growth in results, and the lowest debt levels in two decades. El Corte Inglés’ diversified business model, spanning retail, travel, financial services, and real estate, has enabled it to maintain resilience and flexibility, supported by a €15.7 billion real estate portfolio and a €3 billion investment plan through 2030. The group’s focus on operational efficiency, digital transformation, and disciplined investment has driven sustained growth, with recurring net profit up 11% and continued improvements in margins and asset value. Fitch’s outlook assumes ongoing dividend distribution, increased capital expenditures, and prudent financial management, even as the company prepares for potential share repurchases and further investment in modernisation. These developments position El Corte Inglés for sustainable growth, resilience, and long-term competitiveness in the evolving European retail landscape.

Fitch revises El Corte Inglés outlook to 'BBB' and assigns a stable outlook

Member News

Boyner Group’s Communité new store format: discovery, differentiation and the future of luxury retail

BoF
Jun 2026
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Boyner Group’s Communité new store format: discovery, differentiation and the future of luxury retail

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Jun 2026
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What: Communité by Boyner Group debuts as a “third space” in Istanbul, prioritising evolving brand curation, hospitality, and local relevance to meet new consumer expectations in luxury retail.

Why it is important: The concept highlights how curation, hospitality, and experiential retail are redefining luxury and helping department stores stand out in a crowded market.

Boyner Group’s launch of the Communité concept in Istanbul marks a bold reimagining of luxury retail, positioning physical stores as destinations for discovery, curation, and community in an era when “normalized luxury” and aggressive price hikes have eroded consumer confidence. At Communité, the buying team’s role has evolved from traditional purchasing to curation, with a constantly evolving brand mix, exclusive collaborations, and a focus on emerging talent and creative reinterpretation. The store is designed as a “third space,” prioritizing hospitality, exploration, and meaningful experiences over transactional retail, with a strong emphasis on customer engagement and local relevance. This approach aligns with global trends in premium retail, where brands like El Palacio de Hierro, Breuninger, Galeries Lafayette, and Bloomingdale’s are investing in immersive environments, curated assortments, and community-focused programming to drive engagement and loyalty. Communité’s expansion strategy balances global ambition with local curation, aiming to create culturally resonant, city-specific experiences in new markets. The initiative reflects a broader industry critique of legacy retail models, advocating for a clean-slate approach that puts customer expectations, creativity, and authenticity at the center of the luxury retail experience.

IADS Notes: Boyner Group’s launch of the Communité concept in Istanbul marks a bold reimagining of luxury retail, positioning physical stores as destinations for discovery, curation, and community in an era when “normalised luxury” and aggressive price hikes have eroded consumer confidence. At Communité, the buying team’s role has evolved from traditional purchasing to curation, with a constantly evolving brand mix, exclusive collaborations, and a focus on emerging talent and creative reinterpretation. The store is designed as a “third space,” prioritising hospitality, exploration, and meaningful experiences over transactional retail, with a strong emphasis on customer engagement and local relevance. Communité’s expansion strategy balances global ambition with local curation, aiming to create culturally resonant, city-specific experiences in new markets. The initiative reflects a broader industry critique of legacy retail models, advocating for a clean-slate approach that puts customer expectations, creativity, and authenticity at the center of the luxury retail experience.

Boyner Group’s Communité new store format: discovery, differentiation and the future of luxury retail

Member News

John Lewis stores get £50m boost in latest phase of store transformation

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Jun 2026
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John Lewis stores get £50m boost in latest phase of store transformation

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Jun 2026
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What: John Lewis accelerates its store transformation drive, focusing on experiential retail, hospitality, and regional flagship upgrades to boost customer satisfaction and sales.

Why it is important: John Lewis’s strategy highlights the enduring value of physical stores and service-led experiences in differentiating from online competitors and sustaining relevance.

John Lewis is investing £50 million to transform five key stores as part of an £800 million programme to modernise its entire 36-store portfolio, reinforcing its commitment to the unique value of physical retail in a digital age. The transformation strategy includes experiential upgrades such as revamped beauty halls, VIP lounges, and the rollout of the “Platter” hospitality concept across 32 cafés and restaurants, all designed to create destination environments and drive customer satisfaction. The redevelopment of the 300,000 sq ft Glasgow flagship and upgrades in Cambridge, Leicester, Reading, and Liverpool signal confidence in regional retail and high street recovery. These investments have already led to record customer satisfaction scores and industry accolades, positioning John Lewis as a revitalised leader in UK retail. By prioritising service, hospitality, and immersive experiences, John Lewis is differentiating itself from online competitors and securing long-term relevance and growth in a rapidly evolving market.

IADS Notes: John Lewis’s latest £50 million investment in transforming five key stores is part of a broader £800 million programme to modernise its entire 36-store portfolio, reinforcing the retailer’s commitment to the unique value of physical retail in a digital age. This transformation strategy, detailed in November 2025, includes the addition of 100 new premium fashion brands, exclusive collaborations, and a focus on experiential upgrades such as revamped beauty halls and VIP lounges, all designed to drive sales growth and customer satisfaction (Fashion Network, November 2025; Retail Gazette, August 2025). The redevelopment of the 300,000 sq ft Glasgow flagship and upgrades in Cambridge, Leicester, Reading, and Liverpool signal confidence in regional retail and high street recovery, while the rollout of the “Platter” hospitality concept across 32 cafés and restaurants demonstrates the integration of food, service, and retail to create destination environments (Drapers, May 2026). John Lewis’s transformation of its Liverpool beauty hall into a 16,000-square-foot experiential space, with a 40% expansion in premium brands, sets a new standard for immersive beauty retail and serves as a blueprint for further store transformations (The Retail Bulletin, August 2025). These investments have been validated by record customer satisfaction scores and industry accolades, positioning John Lewis as a revitalised leader in UK retail and a benchmark for customer-centric transformation.

John Lewis to invest £50m in store transformation drive

Stay Ahead with Exclusive Insights

Every week, we make a selection of the most relevant news for department store leaders and teams. While the content is reserved to our members, you are welcome to join our community and know what the conversation is all about.

FAQs

Are there other department store associations in the world?
There are several department store associations. The International Association of Department Stores (IADS) is the only expert body in the world that specializes in the department store retail format.
What does IADS stand for?
IADS stands for International Association of Department Stores.
What is IADS?
The International Association of Department Stores is an expert body with an international network of leading department stores that connects decision-makers of member organisations, offers relevant and tangible value through actionable insights backed by research, and addresses our member’s needs on a one-to-one basis.
Why is there a department store association?
In a retail world saturated with information, where the industry players are facing many challenges in their individual markets: digital competition, social changes, sustainability concerns and deep changes in consumption patterns, it is crucial to facilitate the communication and the exchanges between department stores of the world. The Association provides its members with a number of activities allowing them to share retail management experience and best practices.
What are IADS’ missions?
The Association, both through its activities and own expertise, is a valuable resource for its members. Activities range from research to addressing pressing topics in retail. The three objectives of IADS are:

• To create an international network between members.
• To provide actionable insights.
• To address member’s questions and concerns on a one-to-one basis.
• To achieve those objectives, the IADS acts at different levels and aims to be operational through:
• Transformative meetings with members.
• Focused market knowledge.
• The promotion of exchange and future orientation.

IADS is a credible department store body operating as a think-tank that has a deep understanding of what industry players are facing today due to its close working relationships to its members and its wide and diverse retail network.
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